Prompt library
Prompt library.Copy, then adapt.
Two kinds of prompts. Use the first kind in a public AI tool to prepare your brand facts. Use the second as a starting instruction for a reception assistant. Neither one connects to your WhatsApp by itself.
For you to paste
Turn recent chats into a 10-item FAQ
Turn recent customer questions into a short approved FAQ for one service.
faq · brand
Open promptFor you to paste
Separate stable facts from things that change
Split your information into facts an assistant may use and things the team must confirm.
facts · brand
Open promptFor you to paste
Write a short voice and a do-not-answer list
Write how the assistant may speak, and what it must not answer.
voice · limits
Open promptFor you to paste
Choose only the fields that help the next person
Choose two to four questions that help staff continue, and nothing extra.
fields · handover
Open promptFor you to paste
Turn a chat into a handover note
Turn a chat transcript into a note the next person can use.
handover
Open promptFor you to paste
Write a first-workflow test script
Produce the messages you should send yourself before going live.
test · whatsapp
Open promptAssistant instruction
Ask, then hand over — general reception
A starting instruction for ordinary first-line reception.
reception · handover
Open promptAssistant instruction
Recruitment reception: collect, never promise
Collect the fields an agency needs, and refuse salary, visa and offer questions.
reception · recruitment
Open promptAssistant instruction
Clinic reception: treatment questions, no locked slot
Answer treatment and price-range questions, then pass timing and suitability to staff.
reception · clinic
Open promptAssistant instruction
When to stop and pass to a person
Define the stop rules so the assistant does not guess.
reception · escalation
Open promptAssistant instruction
Staff handover summary format
Fix the shape of the note the next person reads.
reception · handover
Open promptAssistant instruction
Reply in the customer’s language
Match the customer’s language and stay there.
reception · language
Open promptNo prompts in this group.
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