What we help with
Your assistant should fit the way your business works. We help organise the information, agree on its responsibilities and set up a useful first workflow with you.
Publishing · Comments · DM
Choose the work first, then the channel. We check your account and the actions you need before setting up the workflow.
RM699 · Per-account trial
Prepare a draft, preview it, then publish only after you confirm. Scheduling is checked per account and is not included by default.
Facebook
Instagram
LinkedIn
ThreadsRM699 publishing is a per-account trial. Facebook text-only immediate publish is the verified starting format. Images, video, LinkedIn and Threads are assessed per account and are not included by default.
RM699 · Comments & reviews
Organise Facebook and Instagram comments, and read Google Reviews from your connected business profile.
FacebookInstagram
Google ReviewsPublic comment replies need the right permissions. Google Reviews is read-only for existing connected accounts; new authorisation is paused.
Reception · Channel setup agreed with you
Handle customer questions and prepare the next step in the messaging channels your business uses.
WhatsApp
MessengerInstagram
TelegramEach channel needs its own connection and message checks. Telegram is a messaging channel.
Swipe sideways to see all conditions.
| Channel | Workflow | What we confirm |
|---|---|---|
| Facebook / Instagram | Publishing, comments and DM | Account permissions for each action; supported content formats and message eligibility. |
| LinkedIn / Threads | Content publishing | Publishing destinations available to your workspace, account authorisation and media format. |
| WhatsApp / Telegram | Customer conversations | Connection method, number or bot readiness and the agreed reception scope. |
| Google Business Profile | Review reading for connected accounts | Existing connected accounts only; new authorisation is paused. Review replies are not included as a verified capability. |
| TikTok / YouTube / X | Publishing options to assess | We check availability for your actual account and format before adding these to your service. |
Facebook and Instagram private replies to a comment have separate eligibility, time-window and one-reply limits. We assess this separately; automated comment-to-DM is not a standard delivered promise in either plan.
Customer enquiries
Prepare answers for familiar questions and ask for the details your team needs. Start with a focused reception flow, such as service enquiries or product questions.
Within both plans, for the agreed channel and reception workflow.
Explore the demoBusiness knowledge
We help turn scattered notes into clear business information: what you offer, how enquiries are handled and what should be left to a person.
Knowledge preparation is part of reception setup. Material scope and ongoing support are agreed with you.
Explore the demoHuman handover
Agree on when the assistant should stop, what information should be passed on and which questions are still open. Your team stays responsible for the final decision.
Handover is configured and checked with your reception flow. Backend team collaboration is outside these plans.
Explore the demoWhatsApp instructions
Nominated people can instruct the bot through WhatsApp within the tasks and permissions set up for your business.
These are WhatsApp instruction permissions, separate from customer enquiries and backend logins.
Explore the demoContent operations
Build a repeatable process for preparing content, checking details and publishing through authorised, tested accounts. Agree on who reviews it before it goes out.
Within RM699 as a per-account trial, subject to account eligibility, permissions and agreed checks. AI image and video generation is quoted separately.
Explore the demoComments and reviews
Decide which comments or reviews need a useful answer, which need private attention and where your team should step in.
Within RM699 for eligible accounts and agreed actions. Available actions vary by platform and connection.
Explore the demoShare typical questions, the information you use to answer them and the point where your team normally takes over.
We agree on the answers, limits, approval steps and accounts involved before configuring the assistant.
Check familiar questions, missing information and exceptions on your account. Then hand over the agreed workflow with training and support.
The examples on this site illustrate possible workflows. Your service is confirmed around your business, account permissions and the checks completed before handover.
PricingTell us what customers keep asking, or where your team gets stuck. Let’s find one useful place to start.
