WhatsApp AI receptionfor one Malaysianbrand.

We set up WhatsApp replies from information you approve, collect the details your team needs, and stop when a quote, time or exception needs a person. Start with a free scope check.

+60 11-7238 8954[email protected]

  • Built around your business
  • Human stop on judgement
  • Support in the agreed scope

From enquiry to next step

Business view · AI replies in green

Hi, is the sales coordinator role still open? What’s the salary?

10:24

I can check the role. How many years of related experience do you have, and which area can you work in?

10:24

Three years, based in Johor Bahru.

10:25
AI Spark Demo · Ready to listen
Auto expressions
Ready for your team

The details, in one place.

Role
Sales coordinator
Experience
3 years
Location
Johor Bahru

A consultant reviews suitability. Salary is not answered by the assistant.

Illustrative workflow, not a delivered case in this trade. The public starting job is recruitment: qualify, then a mandatory human stop.

Less repeating. More room to help.

Answer the familiar questions.

Help customers with opening hours, services and everyday questions using business information you have approved.

Understand the enquiry.

Ask for the details that matter to your business, so your team has a useful starting point.

Make the next step clear.

Bring the request, open questions and follow-up needs together for the person taking over.

Your business comes first.
The setup follows.

You know your customers. We help turn that knowledge into a useful AI assistant, with a clear scope and someone to support it.

AI-generated scene of two business professionals working together at a laptopAI-generated service illustration
AI + your team

We learn how you work.

Together, we organise your business information, common questions and the details your team needs from an enquiry.

We set it up and check it.

We agree on the tone, answer boundaries and handover rules, then check common and tricky scenarios before launch.

We support it as you go.

Keep the agreed workflow useful with updates to information, wording and handovers within your service scope.

Publishing · Comments · DM

Meet your customerswhere they already are.

Choose the work first, then the channel. We check your account and the actions you need before setting up the workflow.

01

Publish your content

RM699 · Per-account trial

Prepare a draft, preview it, then publish only after you confirm. Scheduling is checked per account and is not included by default.

  • Facebook
  • Instagram
  • LinkedIn
  • Threads

RM699 publishing is a per-account trial. Facebook text-only immediate publish is the verified starting format. Images, video, LinkedIn and Threads are assessed per account and are not included by default.

02

Comments & Google Reviews

RM699 · Comments & reviews

Organise Facebook and Instagram comments, and read Google Reviews from your connected business profile.

  • Facebook
  • Instagram
  • Google Reviews

Public comment replies need the right permissions. Google Reviews is read-only for existing connected accounts; new authorisation is paused.

03

Continue the conversation

Reception · Channel setup agreed with you

Handle customer questions and prepare the next step in the messaging channels your business uses.

  • WhatsApp
  • Messenger
  • Instagram
  • Telegram

Each channel needs its own connection and message checks. Telegram is a messaging channel.

Explore channel scope

Start with one everyday task.

You don’t need to change everything at once. Choose a useful starting point and build from there.

  1. 01

    Tell us what keeps repeating.

    Share what your business does, what customers ask and how your team handles enquiries today.

  2. 02

    Agree on a useful first scope.

    We confirm the answers, details to collect, human handover, service fees and relevant third-party costs together.

  3. 03

    Set up, check, then start.

    We configure the agreed workflow, review examples with you and support it after launch within the agreed scope.

Getting started

A helping hand.
With your team in control.

Decide what the assistant can answer and where your people take over. Missing information and important decisions get a clear next step.

Your assistant helps with

  • Answers from approved business information
  • The details behind a customer’s request
  • A concise summary for the next person

Your team takes care of

  • Quotes, availability and final arrangements
  • Exceptions and decisions that need judgement
  • Approving changes to how the assistant works

One useful start.
Room to grow.

Once customer enquiries are running smoothly, we can explore other repetitive work worth simplifying.

Organising informationPreparing content draftsConnecting existing systems

Additional workflows are assessed separately, with scope and any approval steps agreed before setup.

RM399 reception.RM699 adds a content trial.

Pricing

For a business that wants a clearer first response and handover.

AI Reception

RM399/ month

A helping hand for the questions your customers keep asking.

Check RM399 reception scope

For content operations

For a business that also needs a checked content workflow on authorised accounts.

AI Reception + Content

RM699/ month

Reception plus publishing and comments as a per-account trial, not a general release.

Check RM699 reception and content-trial scope

We confirm the channels, business information, languages and delivery scope for your order. Each agreed workflow is checked on your account before handover.

Read the rules and handoverbefore the assistant goes live.

Journal

What Suleyman’s tasks-versus-jobs line means for WhatsApp reception

Microsoft AI’s CEO told the FT that most white-collar tasks could be automated in 12 to 18 months. In June he said that did not mean jobs. For a Malaysian WhatsApp number, answering hours is a task; a quote is not.

Read article

What Amodei’s junior-jobs warning means for WhatsApp reception

Anthropic’s CEO said AI could wipe out half of entry-level white-collar jobs in one to five years. “White-collar bloodbath” was the headline. For a Malaysian WhatsApp number, keep quotes, complaints and exceptions with a person.

Read article

What Bill Gates’ AI jobs warning means for WhatsApp reception

Gates’s 26 August 2026 essay says AI will take on customer service and other work over a decade. For a Malaysian WhatsApp number, keep quotes, complaints and exceptions with a person.

Read article

A few things to know.

We’ll clarify the setup, support, fees and relevant third-party costs before you decide to begin.

Do I need to be technical?

No technical setup experience is needed. You help us understand your business and customers; we help configure the assistant and check the agreed scenarios with you.

Can I use my current WhatsApp?

We first check your account, number and connection requirements. Then we confirm a suitable way to connect before any setup begins.

What if AI doesn’t know the answer?

We agree on what the assistant can answer and when it should hand over. Missing information, unusual requests and decisions that need judgement go to your team under those rules.

What does it cost, and what happens when my business changes?

AI Reception is RM399/month; Reception + Content Operations is RM699/month. Each covers one business or brand. We confirm the scope and relevant third-party costs before starting. Information and workflow updates are covered within the agreed support scope; new scenarios or integrations are discussed separately.

Does follow-up mean automatically sending messages?

The starting workflow collects customer needs and prepares a handover for your team. If you want proactive messages or reminders, we first confirm the specific workflow, connection capabilities and applicable usage rules.

What would you like
to repeat less?

Tell us what customers keep asking, or where your team gets stuck. Let’s find one useful place to start.

Check the scope on WhatsAppFree WhatsApp scope check. We confirm the workflow and fees before setup.