Malaysia · Comparison
A Polaris alternativeif you want reception,not a booking product.
Polaris is a Malaysian managed WhatsApp chatbot. It bills in ringgit, includes setup, and sells appointment booking, agent seats and AI reply allowances. InstallMyClaw is a done-for-you reception service for one business WhatsApp: approved answers, collection questions, and a handover to a person.
People look for a Polaris alternative when they want WhatsApp answered without building the bot themselves. InstallMyClaw can be that alternative if the job is first-line reception for one Malaysian brand. It is not a like-for-like replacement for Polaris’s calendar booking, dashboard seats or published AI reply caps.
What Polaris is for.
Polaris, on getpolaris.my, markets a done-for-you WhatsApp chatbot for Malaysian SMEs. Public plans are in RM. They include setup, a monthly AI reply allowance, agent seats, and appointment booking in the chat. Higher plans add extra channels and campaigns. Confirm current Starter, Pro and Ultra figures on getpolaris.my/pricing.
That is a good fit when you want one vendor to set up a chatbot that can also confirm a time and give staff a shared inbox. It is a different purchase from a reception workflow that stops when a quote, time or exception needs a person.
What InstallMyClaw is for.
InstallMyClaw configures customer reception for one business WhatsApp. We agree on the answers, the questions to ask, and when a person should take over, then support that workflow.
Quotes, available times and exceptions stay with your team. Public plans are RM399 or RM699 a month, plus WhatsApp platform fees. Native booking, backend team logins and campaign blasting are outside those plans. Customer enquiries use fair use, not a published reply cap.
- Setup and support are the service. The product is still reception, not a booking inbox.
- The assistant collects what staff need. It does not confirm a calendar time.
- One Malaysian brand per plan. Extra brands are a separate discussion.
Same shelf. Different SKU.
Both bill in RM, both help with setup, both talk about handing some chats to a person. Polaris’s public story is 24/7 replies plus booking and seats. InstallMyClaw’s public story is approved answers, a short set of questions, then handover. Your team still confirms the quote and the slot.
If you opened Polaris because the first WhatsApp reply keeps repeating, compare it on that job. If you wanted the bot to confirm appointments, extra chat channels, or a trial on a platform with reply caps, stay on a product that sells those.
What this page will not freeze.
Polaris publishes ringgit monthly and annual plans, and sometimes waives a setup fee. Those figures change. We do not copy a Starter price or a reply allowance here. Check getpolaris.my/pricing for what is current.
We also do not import their bots, repeat trial-length claims, or write about customers who moved. WhatsApp platform fees apply on official access for both paths.
Polaris and InstallMyClaw are different products.
Swipe sideways to see all columns.
| Polaris | InstallMyClaw | |
|---|---|---|
| What you buy | Managed WhatsApp chatbot platform | Reception we set up with you |
| Setup | They include done-for-you setup | Setup and support are the service |
| Calendar time in the chat | They sell appointment booking | Not included in RM399 or RM699 |
| Staff software seats | Published agent seats on their plans | Not a back-office inbox product |
| AI replies | Published monthly allowances | Fair use for normal business; no published cap |
| When a decision is needed | Smart handoff is on the platform | Hands over to your team by design |
| How you pay | RM plans on getpolaris.my, plus WhatsApp fees | RM399 or RM699 / month plus WhatsApp fees |
InstallMyClaw is a fit when
- WhatsApp is already the front door and the same questions repeat
- You want reception configured and supported, not a booking product
- A person should still confirm quotes, times and exceptions
- One Malaysian brand is enough for the first plan
Stay on Polaris when
- You want the bot to confirm a time in the same chat
- Dashboard agent seats and a shared inbox are the main job
- You want extra channels, broadcasts or a published reply cap
- You want a free trial on a chatbot platform that includes booking
Is InstallMyClaw a Polaris alternative?
It can be, if what you wanted from Polaris was WhatsApp reception without building the bot yourself. It is not a like-for-like replacement for calendar booking, agent seats or published AI reply caps.
Is InstallMyClaw cheaper than Polaris?
Not as a headline. Polaris publishes RM monthly plans; confirm the current figures on getpolaris.my. InstallMyClaw is RM399 or RM699 a month for managed reception, plus WhatsApp platform fees. RM699 on our side is reception plus content operations, not a booking inbox.
You both set it up. Do you book the appointment?
No. Our public workflow collects the request and prepares a handover. Your team confirms availability and the quote. Native booking is not included in RM399 or RM699.
Do you have a free trial like Polaris?
No public free trial. We start from a scoped conversation, then RM399 or RM699 a month for the agreed workflow. A trial on someone else’s platform is a different product.
Do you include team inbox seats?
No. Backend team logins are outside both public plans. WhatsApp instruction allowances are for authorised people giving the bot tasks, not a shared agent inbox.
Who is this not for?
Teams whose main need is booking in chat, extra social channels, or a managed chatbot with published reply caps and seats. Those jobs belong on a platform like Polaris.
What would you liketo repeat less?
Tell us what customers keep asking, or where your team gets stuck. Let’s find one useful place to start.