# Choose only the fields that help the next person

Choose two to four questions that help staff continue, and nothing extra.

This prompt is for ChatGPT, Claude or Grok. It does not connect to your WhatsApp.

## When to use it

You are tempted to collect a full form, and you need a short list that actually unblocks the next step.

## What to fill in

- `{{business_name}}` — Your business name
- `{{service}}` — The enquiry type
- `{{staff_need}}` — What staff always ask before they can help

## Prompt

```
Design collection fields for {{business_name}} for this enquiry type: {{service}}

What staff say they need before they can help:
{{staff_need}}

Constraints:
- Maximum four fields
- Ask one or two questions at a time
- Do not collect identity documents, payment details, passwords, or fields that do not change what staff do next
- Quotes, timing and exceptions stay with a person

Output:
1. Field list: name, why it helps the next person, example customer answer
2. Suggested question order in one or two turns
3. Fields to drop, with one line each on why
```

## What a useful result looks like

Two to four fields with why each helps staff, a one-turn question order, and a list of fields to drop.

## Do not use it to

- Collect IC numbers, payment details or extra fields “just in case”.
- Ask more than two questions in one turn.

## Next

- [Use AI for your brand](https://installmyclaw.com/use-ai-for-your-brand/)